About Us

Turtle beachxy Audio Store is an independent online retailer of gaming headsets, controllers, and accessories. We help customers find product information and support them with orders, delivery, and after-sales enquiries.

Shopping with Us

• Free standard shipping within the United States.
• Order processing in 1–2 business days and estimated transit in 2–9 business days.
• Returns on eligible items within 60 days of receipt, subject to our Returns & Refunds policy.
• Customer service Monday–Friday, 9:00 AM–5:00 PM ET.

Independent Retailer

Turtle beachxy Audio Store is not affiliated with, authorized by, or sponsored by Turtle Beach Corporation. Third-party product and company names remain the property of their respective owners.

Contact Information

Customer service: Monday–Friday, 9:00 AM–5:00 PM ET (excluding U.S. public holidays).